/ Case studies

Measured results from real engagements.

Each case study covers what was broken, what we built, and what changed — with the metrics. Client names are withheld to protect confidentiality.

DTC home-goods retailer

E-commerce

71%ticket deflection

71% of support tickets resolved without a human

A direct-to-consumer home-goods retailer was drowning in WISMO and returns tickets every peak season. We built an AI support agent wired into their storefront and 3PL, grounded in their actual policies — and it now resolves seven of every ten tickets end-to-end.

AI Support Agents

Mid-size freight forwarder

Logistics & Freight

90%of document intake automated

1,100 hours a year returned to operations

A freight forwarder processed thousands of BOLs, PODs, and carrier invoices a month — every one keyed by hand from a different format. We built an extraction pipeline that reads them all, matches them to shipments, and posts them to the TMS automatically.

Back-Office Automation

Multi-location clinic group

Healthcare

+38%appointments booked

From 24% missed calls to zero

A clinic group's front desks were missing a quarter of inbound calls — lunch hours, evenings, and peak mornings simply rang out. A voice agent now answers every call within two rings, books directly into the practice system, and routes anything urgent to staff.

AI Voice Agents

B2B SaaS company (Series A)

SaaS & Software

4×qualified demos per rep

4× more qualified demos per rep

Two SDRs were expected to feed four AEs, and pipeline showed it. We built an outbound engine that sources on-profile accounts from live signals, writes personalization grounded in actual research, and handles replies — so the humans only enter at 'interested.'

Lead Generation

Regional accounting firm

Professional Services

8→3 daysmonth-end close

Month-end close: 8 days to 3

A regional firm's month-end close for 140 bookkeeping clients was eight days of document chasing, categorization, and reconciliation. We automated the collection and preparation layers so staff accountants start from a prepared file, not a shoebox.

Back-Office Automation

Residential real-estate brokerage

Real Estate

3.2×booked viewings

3.2× booked viewings from the same ad spend

Portal leads arrived around the clock; agents replied when they surfaced from viewings — often the next day. An AI qualification layer now answers every inquiry in seconds, establishes budget and timeline conversationally, and books qualified prospects straight into agent calendars.

Lead Generation

Precision-components manufacturer

Manufacturing

68%of technician queries self-served

Thirty years of expertise, searchable by the night shift

With senior engineers approaching retirement, a manufacturer's deepest asset — three decades of maintenance logs, incident reports, and tribal knowledge — was about to walk out the door. We indexed it into a copilot technicians query in plain language, with citations to the original source.

Custom AI Systems

/ Free AI audit

Start where every engagement started: the audit.

Each of these projects began with the same free audit — a map of the workflows and the payback math for fixing them. Yours starts the same way.

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