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B2B SaaS company (Series A) · Lead Generation

4× more qualified demos per rep

Two SDRs were expected to feed four AEs, and pipeline showed it. We built an outbound engine that sources on-profile accounts from live signals, writes personalization grounded in actual research, and handles replies — so the humans only enter at 'interested.'

2.1×
reply rate vs. previous templates
<5 min
speed-to-lead on inbound
0
domain reputation incidents

/ 01 — The problem

What was breaking.

Each SDR spent roughly 70% of their week researching accounts and writing emails, producing about 40 genuinely personalized touches a day between them.

A previous attempt with template blasts had cratered reply rates and flirted with spam-folder exile — leadership was rightly wary of 'AI outreach' meaning 'more spam, faster.'

/ 02 — The build

How we approached it.

01

Signals over static lists

The engine sources accounts from hiring posts, funding events, and tech-stack changes that match the ICP — so every prospect has a reason to be contacted this week, not whenever the list was exported.

02

Personalization with receipts

Before writing, the system reads the prospect's site, recent news, and role context. Messages are constrained to specific, verifiable observations — if there's nothing genuinely relevant to say, the prospect is skipped. Quality gates before volume.

03

Deliverability as infrastructure

Warmed domains, conservative throttles, rotation, and suppression lists — architected to protect sender reputation first and scale second.

Timeline6 weeks from ICP definition to full-volume operationStackClayApolloSmartleadClaudeHubSpotn8n

/ 03 — The results

What changed.

  • Qualified demos per rep quadrupled within two months of launch.
  • Reply rates ran 2.1× the old template campaigns — grounded specificity beats volume.
  • Inbound leads now get an intelligent first touch in under five minutes, around the clock; speed-to-lead stopped being a lost-deal reason in win/loss reviews.
  • SDRs now spend their day in conversations. One was promoted to AE; neither was replaced.

The emails are better-researched than what we wrote by hand, because no human has twenty minutes per prospect. It books meetings while we sleep and hasn't embarrassed us once.

VP Sales, b2b saas company (series a)

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